Frequently Asked Questions

What is a Giclée print?

The word “Giclée” is French for “sprayed ink.” Today, the term is used to describe a sophisticated inkjet printmaking process which creates the highest quality fine art reproductions. Giclée printing offers extra-fine image resolution, helping retain a higher degree of detail from the original fine art.

I’m confused about which print size to order. Help?

Print sizing is a bit confusing as different countries use different measurements, either metric or imperial systems. In the UK it is extra confusing as we use a mix of both.

Print sizes have been selected to reflect commonly available frame sizes. Each print includes a white border around the image.

The charts below should help you understand what size to order a bit better.

Print and border sizes

How much is delivery?

Shipping within the UK is free.

International delivery is charged at a flat rate per order. 

How will my print be packaged?

All prints are robustly packaged.

 Fine art prints are hand rolled in protective tissue paper and then shipped in extra thick cardboard tubes unless they are A4 or smaller and being delivered in the UK or mainland Europe (in which case they are shipped in thick cardboard envelopes).

How will my original artwork be packaged and posted?

Your original artwork will be packaged with great care in order to ensure it arrives in perfect condition.

It will be sent, insured by a tracked UK courier.

How long will it take for my item to arrive?

Orders are typically dispatched within 3 working days.

Please refer to the tables in the Shipping policy for a guide on how long your delivery will take. Click here to view.

I'm not happy with my product. Can I return it?

For the details of my returns policy please view here